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News Eagle - Hawley, PA
  •  PPL gives power outage update

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  • REGION-   More than 400,000 PPL Electric customers have experienced electricity outages as a result of Hurricane Sandy. Now that the weather has calmed, PPL Electric Utilities is working on assessing the damage and making repairs at hundreds of locations across its service territory. As of 2:30 p.m. Tuesday, Oct. 30, service had been restored to about 70,000 customers since the start of the storm. There is a goal of increasing the total to about 100,000 by the end of the day. About 373,000 customers were without power at mid-afternoon across the company’s territory. Due to the extent of tree and line damage, some customers may be without service for several days and possibly up to a week or more. Restoration updates are available at www.pplelectric.com. The first priority is being given to public health and safety facilities and trouble cases reported by local 911 centers, as well as damage to transmission and substation facilities that feed large numbers of customers. There are more than 4,300 people supporting all aspects of the restoration effort, including about 2,000 from PPL Electric Utilities. About 1,600 utility workers from various states in the south and Midwest, including from the company and sister utilities in Kentucky are on hand to help perform repairs. There is more assistance on the way. PPL Electric has promised its customers that the company will be relentless in their efforts to restore power as safely and quickly as possible, said David Bonenberger, vice president of Distribution Operations for the utility. Customers who have yet to report outages are asked to call 1-800-DIAL-PPL (1-800-342-5775) or report online at www.pplelectric.com. The outage website is adapted for mobile phones. For those who have already reported outages, the PPL Electric is aware of the outages and asks for no further calls because repeated calls will tie up lines for other customers trying to report their outage. Everyone who reports an outage and has signed up for PPL Alerts will get updates when more information is available. PPL Electric Utilities remains in close contact with the state Public Utility Commission, the Pennsylvania Emergency Management Agency, county emergency management agencies and local officials, as well as regional utilities to share information and coordinate efforts. Please report downed power lines by calling 1-800-DIAL-PPL. Always assume power lines are energized, keep a safe distance and keep children and pets away as well. For information about PPL Electric Utilities checkout www.pplelectric.com.

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