LACKAWAXEN TWP. - Woodloch has announced that it is currently hiring new employees and will be hosting its own job fair on Tuesday May 16th as well as Wednesday June 7th from 2 to 6 p.m. at The Inn at Woodloch.
Woodloch Pines, Woodloch Springs, The Boat House Restaurant, The Market at Woodloch, and The Lodge at Woodloch will be conducting on-site interviews there.
On the occasion of this annual event, Woodloch has offered a look at why the family resort in the northern Pononos, just east of Hawley, has been so highly rated as a place to work.
Woodloch has a very special history which is a large part of what creates its exceptional staffing base. The fairytale-like origin of Woodloch dates all the way back to 1939 where two high school sweethearts, Harry and Mary, made a life-long pact on a little-known lake, Lake Teedyuskung, in the dense forest in the Northern Pocono Mountains. After the couple wed, the stresses of the “1950’s New York rat race” became a burden on their young family. Mary often thought about the gorgeous lake from her younger days, but her thoughts were quickly consumed by the task of raising her three children. One fine day, Harry saw a for sale listing in the New York Times for a small resort on a private lake in Northeastern Pennsylvania. As fate would have it, the lake turned out to be Teedyuskung.
Set on 12 acres along the lake with two cottages, a main lodge and no running water, Woodloch Pines first opened its doors in 1958 to a full-house of 40 guests. This was Harry and Mary's home; all were welcome. And because the guest list was originally comprised of their old friends from Long Island, everyone was treated as though they were family, including the staff.
As the years passed, the resort grew, and Harry and Mary’s eldest son, John, took the reins in 1983. John had the vision to expand and thus embarked upon the construction of Woodloch Springs, a residential golf course community, just two-and-a-half miles down the road from the Pines. In 2006, sister property The Lodge at Woodloch: A Destination Spa opened and has since ranked among the top five spas in the world.
Kept its mission
As Woodloch expanded, the entire Kiesendahl family, which now included grandchildren and encompassed three generations, never lost sight of their original mission to “treat all guests as if they were company in their own homes.”
Additionally, as staffing numbers increased to keep up with the ever-growing resort, John and his family made sure that they too were welcomed and treated like family.
Visit the Poconos resort, and it quickly becomes apparent that the concept of family is truly at the core of Woodloch and is key to its longtime success. Woodloch employees work hard and are passionate about what they do and why they do it. They pride themselves on teamwork and cooperation. It is evident that the staff feel like they are as much a part of the fun of being on vacation as the guests.
TripAdvisor voted Woodloch as the #1 family resort in the United States. Take a look at some of the reviews on the TripAdvisor website, and you’ll notice a plethora of comments mentioning how “friendly,” “accommodating,” “compassionate” and “caring” the employees are and how they constantly go “above and beyond.”
Employees are “#1 asset”
Woodloch's owners consider their employees to be their number one asset. They are honored with award programs, yearly bonuses, health workshops, dance classes, and use of facilities for staff and family on Sunday evenings; this includes a full gym, basketball, pool, and game rooms. The Poconos resort has been voted “the number one place to work in Pennsylvania.” Woodloch is the largest generator of tourism dollars in the Northern Pocono Mountains region and welcomes nearly 100,000 visitors per year.
On top of all this, Woodloch is very important to Northeast Pennsylvania’s business economy. The all-inclusive resort has always felt strongly that the community is as much a part of the family as, well, the family. Family-owned and operated for 59 years, Woodloch consistently strives to make a difference in the community whether it be on a local, national, or global level. This effort begins with its staff.
Over 1,200 on staff
The Poconos resort is the largest employer in Wayne and Pike Counties with a staff base of over 1,200. At the company’s recent annual staff awards banquet, 20% of Woodloch's employees were recognized as having at least 10 years of dedicated service, and 80 of these staff members have worked for the family resort for at least 20 years. Considering that the hospitality industry is well-known for its high annual turnover rate, with recent estimates at over 72%, this is certainly a notable accomplishment.
“Simply put, we couldn’t do it without our staff. We have a beautiful property with wonderful amenities, accommodations and food, but without our employees, we couldn’t achieve the level of success that we have over the past 59 years. We take tremendous pride in our staff and feel it's necessary to acknowledge what they bring to our business,” said John Kiesendahl, President and C.E.O. of Woodloch Pines.
For more information, please visit: https://www.woodloch.com/view/careers/.